Case Study: Leading Professional Services Company eliminates paper and speeds new‑hire onboarding with DocuSign Signature Appliance

Leading Human Resources Services Organization Eliminates Paper and Speeds Up New-Hire Processes with Electronic Signatures

A leading North American HR outsourcer and Professional Employer Organization (PEO) that manages new‑hire paperwork (I‑9, tax forms) and payroll for thousands of employees needed to eliminate paper and speed the monthly processing of hundreds of documents across a diverse client base. They required a standards‑based, PKI-enabled electronic signature approach that would be portable between organizations and sustainable over time.

The firm integrated the DocuSign Signature Appliance via API, using a centralized on‑premises signing server that automatically manages keys and certificates and requires no client‑side software. The result was a fully electronic new‑hire workflow that sped processing, cut costs and time, improved the user experience, and gave the company a competitive advantage.