Case Study: Leading Healthcare Provider cuts hiring and credentialing time with DocuSign

Leading Healthcare Provider Hires Employees Faster and Easier thanks to DocuSign

A leading regional healthcare provider that hires hundreds of staff and clinicians each year faced a paper‑heavy, fax‑and-mail hiring process that delayed onboarding, caused errors, and drove away candidates; similar manual workflows also slowed clinician and physician credentialing, preventing providers from seeing patients promptly.

The organization implemented DocuSign eSignature in days so applicants and clinicians receive secure emailed links to review and sign documents online or via mobile; the change eliminated paper mailing, cut time‑to‑hire by 3–5 business days, sped credentialing by more than five days, reduced form errors from 20% to zero, and saved thousands of dollars per day while improving applicant satisfaction.