Case Study: IKEA Portugal fast-tracks HR onboarding with Docusign

IKEA Portugal cuts HR onboarding from 4 days to 2 with DocuSign

IKEA Portugal, part of the global furniture retailer, faced a challenge with its paper-heavy and inefficient HR onboarding processes for its multinational workforce. The manual system of printing, physically signing, and storing documents across multiple locations was time-consuming and did not align with the company's sustainability values. To address this, IKEA Portugal partnered with DocuSign, utilizing its eSignature and Identify products to digitize the workflow and ensure compliance with strict EU regulations like eIDAS.

By implementing DocuSign, IKEA Portugal achieved a 100% paperless HR process. The solution provided faster turnaround on employee agreements, reducing the time from up to four days to an average of two, with some completions in minutes. DocuSign enabled the company to manage documents remotely, centralize storage, and easily meet all legal standards with Qualified Electronic Signatures. This streamlined process saved time and costs, improved efficiency during peak hiring seasons, and allowed the HR team to focus on creating a positive onboarding experience for new employees.

IKEA Portugal