Case Study: HealthTrust Europe achieves 100% digital customer purchasing and streamlined global growth with DocuSign

HealthTrust Europe Take Customer Purchasing Completely Digital With DocuSign

HealthTrust Europe is a UK-based group-purchasing organisation serving 400+ public and private healthcare organisations (including 40 NHS Trusts) and managing part of a global healthcare spend. Faced with rapid growth and the need to maintain trusted, compliant relationships with customers and suppliers, the company needed to eliminate paper-based processes and speed up contract turnaround to support expansion.

HealthTrust migrated its business to the cloud, integrating Salesforce with DocuSign to make all customer paperwork digital and centralising transactions through a business support desk. The move delivered fast ROI—about 68,000 pages and 1,800 envelopes processed in six months—removed paper/fax/mail, improved efficiency and compliance, and enabled rapid global growth.

HealthTrust Europe

John Lynch

HealthTrust Europe