Case Study: Greater Philadelphia YMCA streamlines agreements and speeds reviews with Docusign IAM

Greater Philadelphia YMCA cuts agreement review time by 50% with Docusign

The Greater Philadelphia YMCA, a nonprofit organization, faced operational inefficiency due to a decentralized and scattered process for managing its 1,000 annual vendor agreements. This made it difficult to gain visibility into spending and created bottlenecks. To address this challenge, the organization turned to the DocuSign Intelligent Agreement Management (IAM) platform to centralize and streamline its procurement.

By implementing DocuSign IAM, the YMCA created a single digital intake process for all agreements, which now handles 99% of requests. The use of AI-Assisted Review cut the time spent on initial agreement reviews by 50%, while automated workflows accelerated approvals. The solution from DocuSign provided greater oversight, reduced risk, and turned contracts into strategic assets, allowing the organization to redirect saved time and money toward its community programs.

Greater Philadelphia YMCA