Case Study: Genuine Parts Company achieves global contract management efficiency with DocuSign CLM

Genuine Parts Company Adopts an Enterprise Approach to Contract Management with Docusign CLM

Genuine Parts Company, a global automotive parts distributor, needed a better way to manage third-party IT contracts across regions. Before working with DocuSign CLM, its contracts were spread across SharePoint, Microsoft Access, and email, creating inconsistent processes, missed deadlines, and overspending.

DocuSign implemented CLM to standardize and automate contract workflows, with support from Spaulding Ridge and integrations like Salesforce, Workday, and Azure Single Sign-On. The result was a company-wide contract management process with uniform reporting, better visibility into spending and renewals, and earlier negotiations that helped Genuine Parts Company save money by securing the same products for less.

Genuine Parts Company

Keith McCarraher

Special Projects Manager