Case Study: Free The Children achieves paperless global signing and reduced administrative costs with DocuSign

Free The Children Transforms More Young Lives Worldwide with DocuSign

Free The Children is an international charity operating in more than 45 countries with programs like We Act and Adopt A Village that deliver education, clean water, medical supplies and economic support worldwide. As the organization grew, it faced a tightening administrative budget—keeping costs under 10% of revenue—while paper-based processes (faxing, printing, scanning, overnighting and manual document chasing) strained staff time and slowed global operations.

To solve this, Free The Children implemented DocuSign’s Digital Transaction Management platform, eliminating paper workflows and streamlining contract and signature processes. The move reduced administrative overhead, increased signing speed and transparency, cut the charity’s carbon footprint, and returned valuable staff time to program work so more dollars could go directly to beneficiaries.

Free the Children

Craig Kielburger

Co- Founder, Free the Children