Case Study: Flowserve boosts profit margins and contract speed with DocuSign CLM and Salesforce

Flowserve boosts profit margins 30% with Docusign CLM and Salesforce

Flowserve, a global manufacturer of fluid motion and control products, faced challenges in managing contracts across departments through manual processes like email and spreadsheets. This led to missed deadlines, expired agreements, and lost opportunities to improve profit margins. To address this, Flowserve partnered with DocuSign to implement its Contract Lifecycle Management (CLM) and eSignature solutions integrated with Salesforce.

The DocuSign solution automated Flowserve's entire agreement process, streamlining sales contracting, procurement, and high-volume NDAs. This provided greater speed, visibility, and security. As a result, Flowserve achieved a 30% growth in profit margins, reduced legal review times by 40%, and saved its admin team 30 hours per week. DocuSign's implementation support and the creation of a Center of Excellence were vital to the project's success.

Flowserve