Case Study: ERA Evergreen Real Estate Company achieves business continuity and cuts costs with DocuSign

ERA Evergreen used DocuSign Transaction Rooms to keep business safe and moving even when Hurricane Matthew forced their offices to evacuate

ERA Evergreen is a residential real estate brokerage with three offices and about 60 agents in South Carolina’s storm-prone Lowcountry. Before adopting digital tools the firm was overwhelmed by paper—storing records in multiple units to meet a five-year retention requirement—and Hurricane Matthew forced an evacuation that underlined the risk and disruption of a paper-based workflow.

By implementing DocuSign Transaction Rooms ERA Evergreen went largely paperless and gained secure, remote access to all transactions, letting agents continue deals during and after the storm with no delays. The brokerage cut costs (saving about $500/month on storage and reducing office and equipment expenses), reduced man-hours so one contract manager can handle 500+ transactions a year, accelerated offer turnaround, and even strengthened recruiting by showcasing its digital transaction map.

ERA Evergreen Real Estate Company

Michael Gonzalez

ERA Evergreen Real Estate Company