Case Study: Eden Brown achieves faster contract turnaround and improved compliance with DocuSign

Eden Brown Enhances Client Efficiency through DocuSign

Eden Brown, a leading UK specialist recruitment firm, handles large volumes of contracts for permanent, contract and temporary hires across multiple sectors. The business faced time-consuming delays and difficulty tracking and enforcing compliance when relying on hard-copy signatures, which meant staff spent significant time chasing returned documentation.

After a trial and demo, Eden Brown adopted DocuSign’s eSignature solution, chosen for its cost-effectiveness, audit features and ease of use. The team now gets contracts signed within hours, quickly tracks outstanding documents via a dashboard, speeds up contractor deployments, improves sales-team efficiency and delivers a smoother client experience.

Eden Brown

Patricia Pohl

Operations Manager