Case Study: Leading Medical Device Manufacturing Company achieves faster patient discharges and under‑hour ePrescriptions with DocuSign

DocuSign streamlines physician signatures with Digital Transaction Management

A leading medical device manufacturer and pioneer in negative pressure wound therapy—whose devices are widely used in hospitals and at home—faced slow, paper-based prescribing: nurses had to track down doctors for physical signatures, delaying patient discharges and consuming valuable clinical staff time, with prescription turnaround sometimes taking up to two days.

The company implemented DocuSign’s Digital Transaction Management to enable electronic prescriptions doctors can sign via email on any device, and integrated the workflow with its CRM for straight-through processing. The change cut prescription time from days to under an hour, eliminated errors, supported about 10,000 e-signed prescriptions in the first year, and sped patient release and care.