Case Study: Visio Lending achieves 89% faster loan funding and 99% signature accuracy with DocuSign Rooms for Mortgage

DocuSign Rooms for Mortgage accelerates Visio Lending’s loan funding

Visio Lending, a national leader in rental loans for buy-and-hold investors, faced slow, error-prone, paper-based closing processes that required mailing signed documents for quality control and often delayed funding — a problem for customer satisfaction and regulatory timelines.

By implementing DocuSign Rooms for Mortgage (with eSignature and the eSignature API), Visio digitized most documents, organized closings in secure “rooms,” streamlined notarization and QC, and reduced signature errors. The change cut time-to-fund by 89% (from an average of 4–7 days to 4–24 hours), achieved 99% signature accuracy, and enabled some loans to be funded within an hour, dramatically improving the borrower experience.

Visio Lending

David Seholm

Director of software development and IT