Case Study: Last Hope K9 Rescue achieves minutes-fast contract completion and reliable payments with DocuSign Payments

DocuSign Payments helps Last Hope K9 Rescue collect signatures and payments in one quick transaction

Last Hope K9 Rescue is a 100% volunteer-run nonprofit in Boston that has rescued thousands of dogs from high-kill shelters. Its paper-based adoption process—relying on mailed contracts and checks—caused long delays, bounced payments, and mounting bad debt that threatened the organization’s finances and consumed valuable volunteer time.

By adopting DocuSign Payments, Last Hope combined signatures and payments into a single digital step, cutting contract completion to minutes and eliminating manual check processing. The change produced faster, trackable transactions, reduced administrative overhead and bad debt, and saved money—allowing volunteers to focus more resources on rescuing and placing dogs.

Last Hope K9 Rescue

Alex Monahan

Executive Director