Case Study: Kountable achieves fast, secure international transactions and business viability with DocuSign

DocuSign helps SMBs succeed in emerging markets

kountable is a San Francisco-based company that finances and supports small and medium-sized businesses in emerging markets, primarily in East Africa. Faced with limited local financial infrastructure, strict eSignature regulations, and geographically dispersed workflows across East Africa, Dallas and the Bay Area, the company needed a fast, secure digital way to transact—paper processes would be too slow or simply impossible for their partners.

kountable adopted DocuSign from day one, using its global legality guidance, metadata tracking, and easy-to-use interface so partners could sign remotely with minimal instruction. The result: secure, auditable international agreements completed in under an hour, enabling kountable’s business model to exist and scale in markets that would otherwise be inaccessible.

Kountable

Chris Hale

Chief Founder / CEO