Case Study: Auction.com achieves 100% digital, paperless real estate transactions with DocuSign

DocuSign Enables 100% Digital Business Model at Auction.com

Auction.com, a leading online real estate auction marketplace handling tens of thousands of properties annually, set out to build a fully digital buying and selling experience but faced the industry’s traditional paper-heavy processes for contracts and closing documents. Those manual workflows caused delays, errors, and added costs that undermined the company’s goal of a seamless, end-to-end online auction platform.

Auction.com integrated DocuSign’s Digital Transaction Management and eSignature capabilities to send, sign, and retain all paperwork digitally. The result was a 100% digital workflow with agreements delivered in as little as 30 minutes, fewer errors, lower transaction costs, faster cycle times, and a scalable, secure platform that supports revenue growth without increasing headcount.

Auction.com

Todd Gladis

Senior Vice President