Case Study: Crossland Construction achieves faster regulatory compliance and major cost savings with DocuSign

Crossland Construction Responds to Regulatory Changes on the Fly with Document Generation for Power Automate

Crossland Construction, a Top 55 contractor, faced a major compliance challenge when Texas changed its lien laws and required multiple waiver releases for different project phases. Managing the process manually across jobs and subcontractors created heavy administrative work, limited visibility, and more than $40,000 in postage costs in Texas alone. Crossland turned to DocuSign Document Generation with Microsoft Power Automate to replace binders and snail mail with a digital workflow.

DocuSign helped Crossland automate lien waiver generation, signature collection, and document tracking by connecting Power BI, accounting data, and template generation into one streamlined process. The results were immediate: completion rates exceeded 85%, nearly 70% of documents were signed and returned the same day, and the company eliminated costly postage while freeing staff to focus on higher-value work.

Crossland

Collin Crossland

Business Intelligence Analyst