Case Study: Collective Retreats achieves fast, location-independent contract completion with DocuSign

Collective Retreats - Customer Case Study

Collective Retreats creates luxury outdoor stays but operates in very remote locations—tents, mountaintops, helicopters and more—where internet is often unreliable. This made completing time-sensitive customer, partner and supplier agreements a major operational challenge.

By adopting DocuSign’s mobile-first e-signature platform, the team can assemble, route and complete complex signing workflows from any device or location, often within hours. The solution streamlined on-site supplier agreements, improved internal approvals and customer experience, and became a daily essential used across the company.

Collective Retreats

Peter Mack

Chief Executive Officer and Founder