Case Study: Centric Digital achieves $200K annual savings and paper-free operations with DocuSign for Box

Centric Digital Saves $200k Annually By Going Digital with DocuSign for Box

Centric Digital, a digital transformation firm that helps traditional businesses modernize, set out in 2012 to make its contract process paperless across global offices. The company needed a secure, legally binding, cloud-based way for employees, clients, partners, and vendors to send, sign, archive, and retrieve documents without printing, faxing, scanning, or overnight shipping.

Centric Digital implemented DocuSign’s Digital Transaction Management platform integrated with Box, gaining a 100% cloud solution with mobile access, bank‑grade security, and automated archival. The move made the business virtually paper-free, delivered up to 20 hours saved per week (about 60 minutes per contract), improved customer and partner satisfaction, and cut costs by more than $200,000 annually through time savings, reduced supplies and courier costs, and elimination of a full‑time contract administrator.

Centric Digital

Brian Manning

Co-founder, President and Chief Digital Officer