Case Study: Catchafire doubles contracting capacity with DocuSign IAM

Catchafire Doubles Contracting Capacity, Accelerating Nonprofit Partnerships with Docusign IAM for Sales

Catchafire, the platform that connects nonprofits with skilled volunteers, was struggling with a very manual and inefficient contracting process built on templates and spreadsheets. As the organization grew, this approach could not keep up with its goal of scaling nonprofit partnerships, prompting Catchafire to look for a faster, more structured solution from DocuSign, including Docusign IAM for Sales.

DocuSign implemented Docusign IAM to automate contract generation, route agreements through Salesforce, and centralize signed documents for tracking and analysis with AI capabilities. The result was a major efficiency gain: contract prep time dropped from 20–25 minutes to just a few minutes, nearly doubling weekly contracting capacity and helping Catchafire improve revenue, reduce risk, and boost productivity.

Catchafire

J.D. Filippone

Deputy Director of Revenue Operations