Case Study: Camden Property Trust achieves 2-day change-order approvals and $25,000 annual shipping savings with DocuSign

Camden Property Trust Decreases Time to Approve Change Orders to 2 Days with DocuSign

Camden Property Trust is a national real estate investment trust that builds, owns and operates 60,000 apartment units across 150 communities. Managing construction contracts, purchase orders and leases for projects in 15 markets created a paper-heavy, slow process that required shipping documents back and forth to Houston; an earlier e‑signature tool proved unreliable and onboarding was an issue, so Camden needed a dependable, easy-to-use digital solution.

Camden rolled out DocuSign across construction, purchasing, operations and HR with minimal training, enabling mobile and integrated signing. As a result, change‑order approval time fell from two weeks to about 2 days (average signing time reduced to 53 hours), annual shipping costs dropped roughly $17,000–$25,000, and employee satisfaction improved—prompting plans to expand DocuSign for leasing and building operations.

Camden Property Trust

Deborah Soland

Camden Property Trust