Case Study: RE/MAX Ability Plus achieves approval process reduction from days to hours with DocuSign

Brokerage reduces approval process from days to hours with DocuSign

RE/MAX Ability Plus, a Carmel, Indiana brokerage with over 200 agents across nine offices, handles a wide range of residential and commercial real estate transactions that require multiple sign-offs for compliance. With each Office Administrator supporting 15–50 agents and agents juggling multiple deals, paperwork became disorganized and approval cycles stretched from days to a week, risking missed deadlines and lost sales.

By adopting DocuSign Transaction Rooms and eSignature—integrated with tools like zipForm® Plus, Dropbox and Google Drive—RE/MAX Ability Plus digitized workflows with custom task lists, real-time notifications, and a complete audit trail. Office admins can now review and route documents instantly, cutting approval times from days to hours, improving visibility into every transaction, and enabling faster, more reliable closings with full team adoption.

RE/MAX Ability Plus

Christina Pappas

RE/MAX Ability Plus