Case Study: Box achieves faster deal closures and scalable contract workflows with DocuSign

Box Closes More Sales in the Cloud with DocuSign

Box, the cloud content-management company used by millions of users, faced a slow, manual contract process: account executives sent quotes for printing and return, there was poor visibility into agreement status, and signed documents weren’t integrated into sales operations, billing, or support. Those inefficiencies, combined with a growing mobile and remote workforce, made it harder for Box to scale and close deals quickly.

Box integrated DocuSign into its Salesforce-driven sales process and connected signed agreements to Box via the Box API, automatically routing documents to unique folders and triggering notifications across departments. The result was an automated, scalable workflow that saved significant time, accelerated deal closings, enabled employees to work from anywhere, and kept content centralized while improving collaboration and downstream processing.

Box

Matt Norton

Sales Engineering Manager, Box