Case Study: BD delivers life‑saving solutions faster with DocuSign Agreement Cloud

BD Delivers Life-Saving Solutions Faster with DocuSign Agreement Cloud

BD, a global medical device manufacturer with about 70,000 employees across 100+ locations, faced a major challenge when COVID-19 forced most of its workforce to work remotely. The company needed a compliant, auditable way to execute regulated documents—such as FDA validation paperwork and Emergency Use Authorization materials for infusion pumps—without printing or mailing sensitive forms from home, and had to act quickly to maintain productivity and legal integrity.

BD implemented the DocuSign Agreement Cloud for Life Sciences (including the Part 11 module) to automate end‑to‑end lifecycle workflows. The solution was validated and fully deployed in under a month, enabling secure electronic signatures, improving auditability and business continuity, eliminating paper waste, and saving time and resources while boosting employee productivity.

BD

Dewey Phan

director of corporate quality