Case Study: Bayside Group achieves faster candidate onboarding and captures top talent with DocuSign eSignature

Bayside Group transforms digitally to win top talent

Bayside Group, a 40‑year‑old Australian recruitment firm with a bespoke database of 400,000 candidates, faced a paper‑heavy, time‑intensive verification and contracting process that slowed onboarding and risked losing top talent. Recruiters spent excessive time on manual checks and signature collection, creating missed opportunities and poor candidate/client experience.

Bayside implemented DocuSign eSignature via API, integrating it with their candidate database to enable secure, end‑to‑end digital verification. The change cut admin work, saved about 20 minutes per candidate, improved data accuracy and satisfaction for candidates, clients and recruiters, and freed recruiters to focus on strategic tasks—helping the firm move faster to capture top talent.

Bayside Group

Stacey Chatto

Quality & Compliance Manager