DocuSign
334 Case Studies
A DocuSign Case Study
AssurX, a provider of quality, risk management and regulatory compliance software serving global customers including Fortune 500 clients, struggled with a slow, paper-based contract process. Repeated faxing and emailing across North America and Europe made documents unreadable, delayed sign-offs by 3–5 days, increased administrative costs, and risked missed or slipping contracts.
AssurX implemented DocuSign for compliant e-signatures, leveraging audit trails, automatic date/time stamps, and sequential signing to ensure signatures occurred in the correct order across time zones. The change cut turnaround to about one day, reduced administrative labor, sped contract execution and cash flow, and improved sales workflow and customer satisfaction.
John Moroney
Vice President of Sales, AssurX