Case Study: Angie's List achieves 90% productivity gains and 90% lower printing costs with DocuSign for Salesforce

Angie’s List Increases Productivity by 90% with DocuSign for Salesforce

Angie’s List, a Columbus-based consumer review site with over 1.5 million household users, was overwhelmed by paper processes—generating more than 50,000 advertising agreements a year—which made printing, distribution, and signature collection costly and time-consuming and threatened the company’s ability to meet strategic goals.

By deploying DocuSign for Salesforce (integrated directly into their CRM), Angie’s List automated agreement workflows, speeding new-hire and contract processing, reducing document turnaround time by 60%, cutting printing and distribution costs by 90%, saving more than $9 per document, boosting productivity by up to 90%, and accelerating revenue realization by 1.5 days; the investment paid for itself in less than two years.

Angie's List

Angie Hicks

Chief Marketing Officer