Case Study: Metro Nashville Public Schools achieves 7x faster contract signoff and doubles contract execution with DocuSign

7x Increase in Contract Signoff Speed Helps MNPS Purchasing Provide Better Service

Metro Nashville Public Schools (MNPS), which serves 85,000 students across 153 schools, faced slow, paper‑based procurement: the Purchasing Department took an average of 85 days to obtain all required signatures, with 13–17 reviewers per contract, multiple carbon copies, lost documents, and manual spreadsheet tracking that hampered service delivery.

By adopting the DocuSign Agreement Cloud, MNPS cut average contract signoff time to 12 days, increased contract processing by about 90% (now over 500 contracts per year), eliminated lost contracts, and covered licensing costs through paper savings; the intuitive solution enabled fast rollout across departments and to external vendors, improving efficiency and stakeholder satisfaction.

Metro Nashville Public Schools

Gary Appenfelder

Director of Purchasing