Case Study: Varex Imaging Corporation reduces shipment processing time with DocuPhase

Varex Imaging Corporation - Customer Case Study

Varex Imaging Corporation, a supplier of medical X-ray tubes and image processing solutions, faced challenges with a manual shipping process managed through emails and spreadsheets. This inefficient system led to errors, delays, and compliance issues, with some shipments taking a month to resolve. Seeking greater efficiency, the company turned to DocuPhase for an automated workflow solution.

By implementing DocuPhase, Varex replaced its manual process with an automated system. The solution used dynamic web forms to accurately collect data and automatically route requests to the correct approvers, significantly shortening processing times. As a result, DocuPhase helped Varex Imaging reduce its shipment processing time from one month down to just a single day, while improving accuracy and freeing teams to focus on higher-value work.

Varex Imaging Corporation

Alix Christensen

Trade Compliance Analyst