Case Study: Polk State College achieves 80-hour/week administrative savings and immediate student record access with DocuPhase

Polk State College - Customer Case Study

Polk State College, facing 66% enrollment growth and tight budgets, was struggling with an inefficient filing system and frequent student misfiling that hurt service in the Enrollment department. The college selected DocuPhase and its Document Management and Web Forms solutions to modernize imaging and document workflows and reduce reliance on manual filing.

DocuPhase implemented a document imaging and web forms platform that rapidly cut administrative workload—about 80 hours per week—and let staff find misfiled documents by student name or number so student needs are addressed immediately. Polk State College expanded the DocuPhase solution to other departments, adding applications for meeting minutes and re-accreditation record keeping, delivering measurable time savings and improved service.

Polk State College

Kathy Bucklew

Director of Enrollment Services and Registrar