Case Study: Operation PAR achieves 50% faster mission‑critical supply turnaround with DocuPhase Document Management

Operation PAR - Customer Case Study

Operation PAR, a leading provider of integrated addiction and mental health services in Florida, faced inefficient, paper-based requisition processes—inter-office mail, ad-hoc email approvals, and an unstructured accounting filing system—that made timely invoice payment and purchase approvals overwhelming. Operation PAR partnered with DocuPhase to define business and functional requirements and implement a Document Management/Accounting Automation solution to store, index, and process purchase requisitions and move toward a more efficient, paperless environment.

DocuPhase deployed its Document Management Core and Accounting Automation capabilities—adding full-text search, automated routing, powerful auto-indexing, web-based remote approvals, and workflow queuing synchronized with accounting records. The solution reduced turn-around time for mission-critical supplies by 50% and improved overall document search capabilities by 25%, while improving visibility, reducing administrative burden, and enabling managers to review and approve requests remotely.

Operation PAR

Jim Miller

Chief Information Officer