Case Study: Children’s Home Society of Florida streamlines AP and reduces errors with DocuPhase

hildren’s Home Society of Florida - Customer Case Study

Children’s Home Society of Florida, a nonprofit focused on helping children and families across Florida, needed to modernize Accounts Payable after moving to NetSuite. Its existing document management system could not integrate with NetSuite, causing manual data entry, more staff involvement, costly errors, and wasted time. DocuPhase was brought in to provide AP automation and cloud hosting through its onPhase solution.

DocuPhase implemented onPhase first in Accounts Payable, with plans to expand into other finance and accounting processes over time. The solution centralized document storage, enforced approval rules, reduced manual entry errors, and created a single source of data integrated with NetSuite, while AWS hosting simplified deployment and removed the need for dedicated hardware maintenance. As a result, Children’s Home Society of Florida improved visibility, audit readiness, security, and speed, while reducing costs and freeing staff to focus more on its mission.

Children’s Home Society of Florida

Shane Owens

Financial Systems Manager