Case Study: Helen Ellis Memorial Hospital frees a 33‑cabinet file room and streamlines patient records with DocuPhase

Helen Ellis Memorial Hospital - Customer Case Study

Helen Ellis Memorial Hospital, a 168‑bed acute care hospital in Tarpon Springs, Florida, faced slow access to patient files, a room crowded with two years’ worth of records, and inefficient billing and AP processes. To solve these accounting and records-management challenges, the hospital engaged DocuPhase and its Document Management solution.

DocuPhase scanned back files, integrated its Document Management system with Helen Ellis’ legacy database for automated indexing and lookup, and enabled instant retrieval by medical record number. The implementation freed an entire room holding 33 file cabinets of records, improved patient-record access and client relationships, and led to additional DocuPhase licenses for Accounts Payable and Finance to create a paperless AP environment and streamline overall efficiency.

Helen Ellis Memorial Hospital