Case Study: Altus Global Trade Solutions achieves faster, scalable operations with DocuPhase Enterprise Process Workflow Automation

Altus - Customer Case Study

Altus is a North American financial services firm managing receivables with multiple branch offices and over 200 employees. Facing lengthy, paper-driven processes across Sales, Production and HR — including inconsistent and duplicated data entry, costly delays, and limited scalability — Altus selected DocuPhase’s Enterprise Process Workflow Automation to automate common paperwork and email-request workflows.

DocuPhase implemented its Document Management and Process Workflow Automation cores, delivering full-text search, auto-indexing, robust security, prioritized work queues and tested DebtCon integration with automatic data updates and web/mobile-enabled forms. As a result, DocuPhase helped Altus reduce bottlenecks, make documents instantly accessible, achieve measurable time savings across process steps, streamline operations for a large team and enable continuous process improvement in Support and Accounting.

Altus

Jim McDermott

Chief Operating Officer