Case Study: Atlas Copco Construction achieves 64% boost in online parts sales and up to 60% reduction in admin workload with Documoto

Boost in Online Orders Leads to Aftermarket Revenue Gains for Atlas Copco

Atlas Copco Construction (ACC), a global leader in construction equipment with 116 U.S. locations, needed a standardized, real‑time parts lookup and ordering portal to replace outdated printed parts manuals. After evaluating competitors, ACC selected Documoto and its SaaS digital publishing platform to deliver searchable, up-to-date technical documentation and an integrated eCommerce experience branded as Parts Online.

Documoto converted ACC’s documentation, integrated with existing systems, and delivered a multilingual Parts Online portal with a shopping cart and reporting tools. As a result, Documoto helped drive a 64% increase in online parts sales (online orders rose from 25% to 41% of all orders), a 50–60% reduction in administrative workload, and an overall 4% gain in aftermarket revenues for ACC.

Atlas Copco Construction

Van Praag

Vice President of Technical Support & Operations