Case Study: Regalo Health scales high-volume healthcare fax in the cloud with Documo

Regalo Health scales 3,000–4,000 daily faxes with Documo

Regalo Health, a pharmacy services and healthcare technology organization, faced significant operational drag from its on-premises fax infrastructure. The company needed to process thousands of daily healthcare faxes and required a solution that could be embedded directly into its internal systems via an API for high-volume, HIPAA-compliant workflows. They chose Documo's Cloud Fax API to replace their legacy environment.

Documo implemented its API-first cloud fax platform, enabling Regalo Health to send and receive faxes directly from their own systems without a separate portal. The solution provided reliable handling of 3,000-4,000 inbound faxes per day, reduced infrastructure maintenance, and standardized fax workflows across the organization. Documo also delivered these capabilities at a better price point than the previous solution.

Regalo Health