Case Study: Lumeca Health achieves more reliable, secure EMR faxing with Documo Cloud Fax

Lumeca Health Adding Documo Cloud Fax to a Telehealth Platform to Send Sensitive EMR Data

Lumeca Health, a Saskatchewan-based healthcare technology company, needed a reliable and programmable fax solution to securely transmit sensitive EMR data from its telehealth platform. Their existing provider was causing numerous errors and was discontinuing its service, creating a critical challenge for their operations. This led them to the vendor Documo and its cloud fax service.

Documo provided its developer-friendly API to integrate with Lumeca's platform, enabling them to programmatically access EMR data, populate PDFs, and send mission-critical faxes. The solution was found to be remarkably easy, intuitive, and reliable. While specific metrics were not provided, Documo's advanced infrastructure is expected to reduce errors and improve overall deliverability for Lumeca Health once fully implemented.

Lumeca Health

Levi Hamilton

Vice President of Product