Case Study: Cytracom expands its UCaaS portfolio with Documo’s cloud fax solution

Cytracom Expands Their Range Of Products With Documo

Cytracom, a provider of enterprise-grade UCaaS solutions, was facing a challenge as the lack of a fax service in its product portfolio caused it to miss out on business opportunities and risk losing customers who required a one-stop shop for all communication needs, including fax. To address this gap and strengthen its offerings, Cytracom turned to the vendor Documo for a cloud fax solution.

Documo provided its white-label cloud fax solution, which Cytracom seamlessly integrated into its existing services. This allowed Cytracom to deliver a complete suite of communication tools on a single invoice, significantly enhancing its value proposition. The solution strengthened Cytracom's competitive edge, improved its market position, and created substantial added value for its customers, leading to improved revenue potential.

Cytracom

Zane Conkle

Chief Executive Officer