Case Study: Burns & McDonnell achieves rapid vendor submittal turnaround and enterprise collaboration with Document Locator

Document management system has Burns & McDonnell Engineering collaborating across the enterprise and beyond

Burns & McDonnell is a global engineering, construction and consulting firm (founded 1898, ~2,200 employee-owners, $400M+ in revenue) facing rapid growth across ten business units and 22 offices. The company struggled with inefficient, manual collaboration and record-keeping—especially vendor design submittals and change-order workflows—which required large document-control teams, created multi-day delays, and increased project and compliance risk.

They implemented Document Locator (with automated workflow, email rules, web access and Brava markup integration) so vendors submit standardized metadata via a web form, documents are auto-imported and routed, and engineers receive automated notifications and approvals. The change cut submittal notification from six days to minutes, eliminated many manual errors, saved thousands of work hours, reduced risk, improved real-time management visibility, and is being rolled out across other units for broader ROI.

Burns & McDonnell

Greg Gould

Chief Technical Officer