Case Study: Commonwealth Medical Laboratories achieves rapid test-result retrieval and eliminates 30 hours/week of filing with Document Locator

Allergy testing lab finds cure for paper disorder

Commonwealth Medical Labs, a national allergy and environmental testing laboratory, struggled with a paper-based records system that required seven-year retention. Finding historical test results was time-consuming, and staff spent about 30 hours per week on filing, slowing response to doctors’ requests and occupying valuable office space.

They implemented Document Locator with integrated scanning/OCR and barcode support (ScanStation), linking a document capture scanner directly to a secure repository. Retrieval times dropped from lengthy searches to under a minute, filing time fell to under an hour a day, fax quality and secure document sharing improved, and archived paperwork freed up office space — with prompt technical support completing the solution.

Commonwealth Medical Laboratories

June Smith

Commonwealth Medical Laboratories