Case Study: Town of Watertown digitizes public works records with Docufree

A Docufree Case Study

Town of Watertown saves huge amounts of time with Docufree's web-based public works records

The Town of Watertown's Public Works Department faced significant operational difficulties due to its reliance on thousands of aging paper documents, some dating back to 1929. Stored chaotically in a single room, these records were hard to access, hindering efficient project management. To address this, the town turned to Docufree for its Public Works Records Management Platform to digitize and manage this critical information.

Docufree successfully scanned, indexed, and uploaded the town's vast archive of documents, including challenging large-format plans and historical photos. The solution provided by Docufree made all public works records accessible online at any time, from anywhere. This resulted in a huge time savings for staff, leading to significantly more efficient operations, with the town confirming that Docufree delivered on all its promises.


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