Case Study: Town of Watertown saves 50% of public works time with Docufree records management

Town of Watertown saves 50% of public works time with Docufree

The Town of Watertown's Public Works Department faced significant challenges managing thousands of aging paper documents, including large-format plans and blueprints, some dating back to 1929. A roof collapse that caused water damage accelerated their need to digitize these records. They partnered with Docufree to implement its Public Works Records Management Platform to create secure digital backups and provide 24/7 access to critical information.

Docufree's solution involved scanning and indexing all documents onto a cloud-based platform, which included features for audit trails and onsite photo uploads. The implementation by Docufree resulted in an estimated 50% time savings for the department, drastically improving efficiency for after-hours emergencies by providing immediate, remote access to records from any location.

Town of Watertown