Case Study: Morgan & Morgan achieves greater mail visibility and efficiency with Docufree Digital Mail Platform

Morgan & Morgan improves mail processing for 550+ attorneys with Docufree

Morgan & Morgan, the nation's largest personal injury law firm, faced challenges with inefficient paper-driven processes. Their mail handling resulted in delays, misplaced documents, and paralegals spending excessive time on manual scanning and filing instead of revenue-generating work. To address this, they partnered with Docufree for its automated Digital Mail Platform and scanning services.

Docufree implemented a solution to receive, open, scan, and track all inbound USPS mail, integrating directly with the firm's Litify system. This provided Morgan & Morgan with complete visibility and accountability for every document. The results included increased accuracy, reduced processing times and expenses, easier tracking, and the ability to meet time-sensitive deadlines more efficiently, allowing staff to focus on higher-value work.

Morgan & Morgan