Case Study: International Insurance Organization achieves 30% savings with Docufree

International Insurance Organization achieves 30% savings with Docufree

An international insurance organization faced significant challenges with its costly and inefficient in-house print and mail operation. The function was a distraction from its core business, burdened by long-term facility and equipment leases, rising labor costs, and the need for continuous technological investment. To address this, the organization partnered with Docufree to transition its operations to a Docufree Center of Excellence.

Docufree assumed management of the operation, rebadging over 100 employees and taking over all real estate and equipment leases. The solution provided a smooth transition with no service interruptions. The results included 30% overall financial savings, 100% SLA performance, and immediate organizational savings that grew to 14% over five years.