Case Study: Florida Department of Health reduces license processing time from 6 weeks to 3 days with Docufree

Florida Department of Health cuts license processing from 6 weeks to 3 days with Docufree

The Florida Department of Health faced significant challenges with its manual, paper-based process for licensing over 600,000 healthcare professionals annually. The labor-intensive system led to long cycle times of over six weeks and difficulties in maintaining compliance, prompting the agency to seek a solution from Docufree.

Docufree implemented an end-to-end digitization solution using its Document Cloud platform and professional business process services to handle mail, payments, and fulfillment. This resulted in a dramatic reduction in processing time, from six weeks to just three days. The solution also accurately processed approximately $50 million in annual payments, expanded the agency's capacity to handle volume fluctuations, and ensured full compliance with state and federal regulations.

Florida Department of Health