Case Study: San Juan College streamlines contracts and workflows with Docubee

San Juan College Automates Contracts and Program Processes with Docubee

San Juan College, a public two-year college, faced significant challenges in processing employee and vendor contracts when the COVID-19 pandemic prevented in-person document submissions. Their previous methods were tedious and time-consuming. The college required a digital solution that could handle complex approval workflows and integrate with their existing systems, as their prior experience with DocuSign resulted in numerous help tickets and high complexity. They turned to Docubee for a workflow automation solution.

By implementing Docubee, San Juan College automated its contract renewal and signing processes, enabling remote and efficient completion. The solution was easy to implement and integrate, leading to a dramatic reduction in support requests; help tickets related to digital signatures dropped to zero. Docubee also empowered users to create their own forms, relieving the IT team's burden. The college now uses Docubee for numerous processes and plans to expand its use due to the excellent product and top-notch support.

San Juan College

Karen Acree

Director, Application and Technology Learning Services