Case Study: eBridge achieves higher contract return rates with Docubee

eBridge Increases Contract Return Rates with Docubee

ebridge, a web-based document management company, faced a manual and time-consuming process for sending and receiving signed client contracts and forms. This outdated method involved printing, scanning, and emailing, which led to missed follow-ups and slow return times. Seeking a more efficient solution, they initially tried DocuSign but found the necessary features to be expensive add-ons, so they turned to Docubee.

Implementing Docubee allowed eBridge to automate its process by sending digital documents via email links and using reusable templates. The solution provided greater transparency into the signing process and automated reminders, which significantly improved document return rates, reduced turnaround time, and decreased errors. The vendor, Docubee, also helped streamline the client onboarding process, saving the entire team a considerable amount of time.

eBridge

Pat Sanchez

Customer Support Manager