Case Study: Cincinnati Foot and Ankle Care builds a strong online reputation with Doctible

Multi-location Podiatric Practice Builds a Strong Online Reputation with Doctible

Cincinnati Foot and Ankle Care, a 18-location podiatric practice in greater Cincinnati, wanted to build a stronger online reputation and improve local SEO by generating more genuine Google reviews. Before working with Doctible, asking patients to leave reviews in person produced limited results, and the team needed an automated, easy-to-use reputation management solution that wouldn’t add to staff workload.

With Doctible’s Online Reputation Management system and Automated Review Generator, CFAC began surveying patients within 24 hours of visits and consistently collecting more feedback. In just a few months, Doctible helped the practice generate 908+ new Google reviews, grow its total to over 1,100 reviews, and raise its average rating from 4.75 to 4.91, while also driving a more customer-focused culture and better survey response quality.

Cincinnati Foot and Ankle Care

Brian Gravitt,

Vice President of Marketing and Sales