Case Study: Cincinnati Foot and Ankle Care Builds a Strong Online Reputation with Doctible

Cincinnati Foot and Ankle Care grows Google reviews to 1,100+ with Doctible

Cincinnati Foot and Ankle Care needed to build a strong online reputation by consistently generating genuine patient reviews on Google. Despite being a prominent practice, their manual methods for requesting reviews were ineffective. They partnered with vendor Doctible to use its Online Reputation Management system and Automated Review Generator technology to address this challenge.

By implementing Doctible's automated solution, which integrated with their practice management system to send timely survey requests, Cincinnati Foot and Ankle Care generated over 908 new Google reviews in just a few months. This effort from Doctible improved their average Google rating from 4.75 to 4.91 and fostered a customer-focused cultural shift within the practice, leading to more patients returning surveys with higher quality feedback.

Cincinnati Foot and Ankle Care