Case Study: Arbor Realty Trust achieves 95%+ straight-through processing for insurance compliance with Docsumo

Arbor Realty Trust automates insurance claims 96% faster with Docsumo

Arbor Reality Trust, a New York-based real estate investment firm, faced significant challenges in manually processing thousands of insurance applications and claims. Their team was spending up to 30 minutes per application to extract data from ACORD forms and other documents, a process that was slow and prone to a high error rate. To address this, they partnered with Docsumo to implement its Document AI and data extraction service.

With Docsumo, Arbor achieved a highly automated solution. The vendor's API integration and AI-powered OCR engine automatically ingested documents and extracted data with 99% accuracy. This enabled a 95%+ straight-through processing rate, saving over 100 man-hours monthly and allowing the vast majority of documents to be processed automatically without human review.

Arbor Realty Trust