Case Study: West Kentucky Rural Electric Cooperative Corporation achieves 80% faster PO issuance and $100K annual savings with DocStar

West Kentucky Rural Electric Cooperative Corporation - Customer Case Study

West Kentucky Rural Electric Cooperative Corporation (WKRECC), a rural utility serving more than 32,000 members across Western Kentucky, faced outdated, siloed legacy systems, paper-based processes, slow AP/procurement cycle times, and the risk of losing file-cabinet records in a disaster. To modernize and improve scalability and efficiency, WKRECC selected DocStar, deploying DocStar Content Management and DocStar Intelligent Data Capture (IDC).

DocStar migrated thousands of documents, integrated with WKRECC’s billing/accounting system, automated invoice capture and approvals, and introduced electronic purchase requisition and PO workflows. The solution cut PO issuance time by 80%, reduced AP processing from 10 days to 4 days, lowered manual data entry by 85%, shrank invoice-approval cycle times by 67%, saved an estimated 1,000 hours annually, mitigated roughly $250,000 in potential document loss, and delivered about $100,000 in annual cost savings.

West Kentucky Rural Electric Cooperative Corporation

Erin Elliot

Accounting Manager